Privacy Policy

Logic Layer Solution ("we", "us", "our") is a UK-based digital agency providing web design & development, SEO, digital marketing, e-commerce, cyber security, and brand identity services. Our registered contact address is London, United Kingdom. If you have any questions about this Privacy Policy or how we handle your data, please contact us at info@logiclayersolution.uk.

We may collect and process the following personal data: • Contact information — your name, email address, phone number, and WhatsApp number when you contact us directly. • Communication data — the content of messages you send us via WhatsApp, email, or any contact form. • Usage data — anonymised information about how you browse our website, including pages visited, time spent, and referring URLs (collected via analytics tools). • Technical data — IP address, browser type, device type, and operating system for security and performance monitoring purposes. We do not collect sensitive personal data (such as health, financial, or biometric data).

We use your personal data for the following purposes: • To respond to your enquiries and communicate about potential or ongoing projects. • To provide, manage, and improve our services. • To send you relevant updates or information about our work (only where you have given consent or have a legitimate interest). • To analyse website usage and improve the performance and content of our site. • To comply with our legal obligations. We will never sell, rent, or trade your personal data to third parties for marketing purposes.

Under UK GDPR, we rely on the following lawful bases for processing your data: • Legitimate interests — to respond to enquiries, maintain client relationships, and improve our services. • Contract performance — where we are providing or intending to provide services to you. • Consent — where you have explicitly agreed to receive marketing communications. • Legal obligation — where we are required to process data to comply with UK law.

We retain your personal data only for as long as necessary for the purposes outlined in this policy, or as required by law. Typically: • Enquiry and communication data is retained for up to 3 years. • Client project data is retained for up to 7 years for legal and accounting purposes. • Website analytics data is retained in anonymised form for up to 26 months. After these periods, your data is securely deleted or anonymised.

We may share your data with trusted third-party service providers who assist us in delivering our services, including: • Cloud hosting and infrastructure providers (e.g. Vercel, AWS). • Analytics tools (e.g. Google Analytics) — anonymised data only. • Communication platforms (e.g. WhatsApp Business, Google Workspace). All third-party processors are required to handle your data securely and in accordance with UK GDPR. We do not transfer your data outside the UK/EEA without appropriate safeguards in place.

Under UK GDPR, you have the following rights regarding your personal data: • Right of access — to request a copy of the data we hold about you. • Right to rectification — to request correction of inaccurate or incomplete data. • Right to erasure — to request deletion of your data where there is no legitimate reason for us to continue processing it. • Right to restriction — to request that we limit how we use your data. • Right to data portability — to receive your data in a structured, machine-readable format. • Right to object — to object to processing based on legitimate interests or for direct marketing. • Right to withdraw consent — at any time, where processing is based on consent. To exercise any of these rights, please contact us at info@logiclayersolution.uk. We will respond within 30 days. If you are unsatisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

Our website uses essential cookies necessary for the site to function correctly. We also use anonymised analytics cookies to understand how visitors use our site and improve the user experience. By continuing to use our website, you consent to our use of cookies as described. You can control and delete cookies through your browser settings at any time.

We take the security of your personal data seriously. We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, destruction, or alteration. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to read the privacy policy of any site you visit.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The most current version will always be available on this page. We encourage you to review it periodically. Material changes will be communicated via a notice on our website.

If you have any questions, concerns, or requests relating to this Privacy Policy, please contact us: Logic Layer Solution London, United Kingdom Email: info@logiclayersolution.uk WhatsApp: +44 7404 166970